This month on the Future in Sound, Jaxson Khan - former senior policy advisor to Canada's Minister of Innovation, Science, and Industry- explores the evolving role of AI in business. With a background in accessibility, AI policy, safety, innovation, and ethical frameworks, few people are better placed to help us think through the connections between tech and society. Jenn and Jaxson discuss the delicate balance between innovation and caution when it comes to AI. How do companies manage the risks of AI whilst also pursuing the opportunities it offers? Jaxson highlights the potential for AI both to enhance accessibility and to create new barriers if not implemented thoughtfully. They also tackle global approaches to AI policy—from the flexible frameworks seen in the U.S. to the more structured EU AI Act—emphasising the need for practical, citizen-focused regulations that build public trust.
Build Trust in AI:
Jaxson emphasises that trust is the cornerstone of effective AI integration. He highlights the importance of transparency and accountability in AI applications, urging companies to conduct rigorous user testing and engage openly with their customers to bridge the existing trust gap.
Balance Innovation with Responsibility:
The race for AI adoption can sometimes overshadow the need for caution. Jaxson highlights the importance of understanding the full implications of AI before rushing to implement it.
Champion Accessibility and Inclusivity:
Jaxson advocates for including people with disabilities in the development and testing phases of AI products to ensure inclusivity. He explores both the opportunities AI presents for accessibility and the potential pitfalls, highlighting the critical role of thoughtful design in making digital experiences accessible to all.